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For cafes

Rostering software for cafes.

Roz is AI rostering software for Australian cafes. It builds your week of opens, mids and closes, stops your best barista drifting into a seven-day week, and gets staff to confirm on WhatsApp.

14-day free trial · no card · then $49 a month (incl. GST) for one cafe with up to 15 staff.

Why cafes use Roz

Open-to-close cover, sorted

Set how many people you need for open, mid and close on each day. Roz fills every slot and flags any gap before the week goes out.

No quiet burnout

Roz watches weekly hours and days in a row. Your most reliable barista doesn't drift into a seven-day week because they never say no.

The 5:45am sick text

Your opener messages Roz that she's crook. Roz lists who's free and allowed to work, you pick one, and Roz messages them once you approve.

Swaps over WhatsApp

Staff confirm shifts, ask to swap, or say they can't make it by messaging back. Each request lands in your approvals queue.

A week at a cafe with Roz

Set up once

Add your cafe's hours and timeslots — say 6am open, 11am mid, 3pm close. Photograph your old paper roster and Roz imports it.

Say what you need

"Two on open weekdays, three on Saturday and Sunday open, one barista on every shift." Roz turns that into staffing targets.

Roz drafts the week

It fills each slot from who's available, balances hours against each person's contract, and rotates weekend shifts so the same people don't carry every Sunday.

Publish and confirm

Staff get the roster on their phone. They confirm or ask to swap. You approve changes in one tap.

Rules worth setting for a cafe

Barista on every shift

Tag trained baristas. Set a rule that every barista shift needs the tag. Roz flags a shift given to someone without it.

Rest after a close

A minimum rest rule (say 10 hours) catches the close-then-open "clopen" before it's published.

Weekly hour caps

Cap juniors or students at, say, 20 hours a week. Roz flags anyone over.

Days in a row

Roz warns when someone is rostered too many days straight.

Blackout dates

Mark the days a staff member can't work — exams, holidays — once, not every week.

Preferences

"Prefers mornings" or "no Sundays" is a soft preference. Roz honours it where it can and tells you when it can't.

School and public holidays

Raise the headcount for public holidays and school-holiday weeks. Add blackout dates when your uni casuals go home.

Cafe rosters and the Hospitality Award

Most Australian cafes roster under the Hospitality Industry (General) Award (MA000009). Roz doesn't interpret the award or calculate pay, but you can set the award's 10-hour break between shifts as a rule, and Roz flags any roster that breaks it. Check your own obligations on the Fair Work Ombudsman website.

What Roz doesn't do

Roz builds and runs the roster. It doesn't interpret the Hospitality Industry (General) Award, calculate penalty rates, or do timesheets or payroll — keep your payroll tool for that. Roz shows each person's rostered hours against their contract, so the handover is quick.

Cafe rostering FAQ

How much does Roz cost for one cafe?

Lite is $49 a month (AUD, incl. GST) for one cafe with up to 15 active staff, and includes the rules engine. Most independent cafes fit on Lite. It comes with 10 AI roster reviews a month — enough to check a weekly roster twice a week.

Does Roz handle weekend and peak cover in a cafe?

Yes. Set a higher headcount for weekend and peak timeslots. Roz builds to those targets and flags any slot that's short or over.

Can staff swap shifts without calling me?

Yes. Staff ask to swap, pick up an open shift, or drop a shift by WhatsApp, Telegram or the Roz app. You approve or decline each request, and the roster updates.

Does Roz check for a close followed by an early open?

Yes. Set a minimum-rest rule between shifts, for example 10 hours. Roz flags any close followed by an early open that breaks it, before you publish.

Does Roz calculate award rates or penalty rates?

No. Roz handles the roster, not pay. Most cafes roster under the Hospitality Industry (General) Award — use your payroll tool for the rates themselves.

Can I move my paper or Excel roster across?

Yes. Upload a spreadsheet, PDF or photo and Roz imports the staff and shifts.

Is my staff data safe with an AI?

Your roster data is stored in Sydney. Roz's AI runs on Claude, made by Anthropic, which doesn't train on your data. Roz suggests changes, and no roster change goes out until you approve it. Read more on our security page.

Other industries

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Try it on next week's roster.

Free for 14 days, no card. Photograph your paper roster to start.

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