Roz is AI rostering software for Australian cafes. It builds your week of opens, mids and closes, stops your best barista drifting into a seven-day week, and gets staff to confirm on WhatsApp.
14-day free trial · no card · then $49 a month (incl. GST) for one cafe with up to 15 staff.
Set how many people you need for open, mid and close on each day. Roz fills every slot and flags any gap before the week goes out.
Roz watches weekly hours and days in a row. Your most reliable barista doesn't drift into a seven-day week because they never say no.
Your opener messages Roz that she's crook. Roz lists who's free and allowed to work, you pick one, and Roz messages them once you approve.
Staff confirm shifts, ask to swap, or say they can't make it by messaging back. Each request lands in your approvals queue.
Add your cafe's hours and timeslots — say 6am open, 11am mid, 3pm close. Photograph your old paper roster and Roz imports it.
"Two on open weekdays, three on Saturday and Sunday open, one barista on every shift." Roz turns that into staffing targets.
It fills each slot from who's available, balances hours against each person's contract, and rotates weekend shifts so the same people don't carry every Sunday.
Staff get the roster on their phone. They confirm or ask to swap. You approve changes in one tap.
Tag trained baristas. Set a rule that every barista shift needs the tag. Roz flags a shift given to someone without it.
A minimum rest rule (say 10 hours) catches the close-then-open "clopen" before it's published.
Cap juniors or students at, say, 20 hours a week. Roz flags anyone over.
Roz warns when someone is rostered too many days straight.
Mark the days a staff member can't work — exams, holidays — once, not every week.
"Prefers mornings" or "no Sundays" is a soft preference. Roz honours it where it can and tells you when it can't.
Raise the headcount for public holidays and school-holiday weeks. Add blackout dates when your uni casuals go home.
Most Australian cafes roster under the Hospitality Industry (General) Award (MA000009). Roz doesn't interpret the award or calculate pay, but you can set the award's 10-hour break between shifts as a rule, and Roz flags any roster that breaks it. Check your own obligations on the Fair Work Ombudsman website.
Roz builds and runs the roster. It doesn't interpret the Hospitality Industry (General) Award, calculate penalty rates, or do timesheets or payroll — keep your payroll tool for that. Roz shows each person's rostered hours against their contract, so the handover is quick.
Lite is $49 a month (AUD, incl. GST) for one cafe with up to 15 active staff, and includes the rules engine. Most independent cafes fit on Lite. It comes with 10 AI roster reviews a month — enough to check a weekly roster twice a week.
Yes. Set a higher headcount for weekend and peak timeslots. Roz builds to those targets and flags any slot that's short or over.
Yes. Staff ask to swap, pick up an open shift, or drop a shift by WhatsApp, Telegram or the Roz app. You approve or decline each request, and the roster updates.
Yes. Set a minimum-rest rule between shifts, for example 10 hours. Roz flags any close followed by an early open that breaks it, before you publish.
No. Roz handles the roster, not pay. Most cafes roster under the Hospitality Industry (General) Award — use your payroll tool for the rates themselves.
Yes. Upload a spreadsheet, PDF or photo and Roz imports the staff and shifts.
Your roster data is stored in Sydney. Roz's AI runs on Claude, made by Anthropic, which doesn't train on your data. Roz suggests changes, and no roster change goes out until you approve it. Read more on our security page.
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Free for 14 days, no card. Photograph your paper roster to start.
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