Unlimited management users on every plan. Pricing scales with what actually costs — shifts, staff profiles, AI reviews. Seven-day free trial, no card needed to start.
Single-site cafes, clinics, service businesses finding their feet.
Small multi-site operations. The sweet spot for most SmartRoster customers.
Growing teams with multiple locations and high-tempo rostering.
Enterprise, franchise networks, multi-tenant operators. Bring your scale.
All tiers include a 7-day free trial — no card required to start. AU GST handled automatically at checkout. Soft-retired staff don't count toward your cap. Cancel any time; your data stays read-only for 90 days so you can export it.
Management users are cheap to support — the actual cost of running SmartRoster scales with the number of shifts, staff profiles, and AI reviews. So that's what we price on. Invite your whole back-office team; you won't pay more.
Only active staff. If someone leaves, flip them to inactive and they stop counting — their historical rosters stick around so reports still work.
The rules engine (the deterministic part — rest hours, quals, blackouts) keeps running for free. The AI review — the pattern-matching one — returns a soft error with an upgrade link. No surprise bills.
For franchise networks, enterprise operators, and businesses with more than 5 sites or 150 staff. Custom limits, dedicated support, optional SAML SSO, custom integrations. Usually priced on headcount with an annual agreement.
Yes — any time, from the Billing page. Upgrades are immediate; downgrades apply from the next billing cycle.
Not at launch on Lite / Starter / Pro — monthly only for the first few months, then we'll add annual with the usual discount. Custom plans are annual by default.