Roz vs When I Work

Short answer: Pick Roz if you want AI that rebuilds the roster and checks the rest-hour and qualification rules you set, at a flat per-site price. Pick When I Work if you want a mature, mobile-first scheduling app with tiered add-ons, especially for US-based teams.

Last updated 27 September 2026 · Reviewed by the Roz team

When I Work is a US mobile-first scheduling and time-tracking app, priced per user from $2.50/month with time tracking as an optional add-on. Roz is an AI-first rostering tool priced per site with unlimited management users. If you want a widely-used, mobile-first scheduling app with tiered add-ons, When I Work is a mature option. If you want AI that rebuilds the roster and checks the rules you set — rest hours, qualifications, blackouts — Roz goes further.

	Roz	When I Work
Core focus	AI-first rostering that drafts, rebuilds, and repairs the roster, then reaches staff to confirm the change.	Mobile-first employee scheduling, optional time & attendance, and team messaging, aimed at 40+ industries.
AI capability	Roz rebuilds the roster after a sick call, proposes rule-compliant swaps, and flags coverage gaps and overtime risk before you publish.	"Auto scheduling" matches shifts to eligible employees, plus labor forecasting tools. When I Work's own marketing pages don't use the term "AI" for these features.
Compliance handling	Fixed rules you set for rest hours, qualifications/certifications, and availability blackouts, checked on every roster build.	Scheduling rules cover eligibility, role permissions, and availability. We found no Australian award or Fair Work compliance tooling on its public pages.
Staff communication	Roz messages staff on WhatsApp, Telegram, and email; staff reply on WhatsApp, Telegram, or in the Roz app to request leave, swap a shift, or say they're running late.	In-app messaging for shift reminders, announcements, and direct messages, without sharing personal phone numbers.
Pricing model	Per site + active staff, with unlimited management users on every plan. From $49/month AUD, incl. GST, published on the pricing page.	Per user/month, price rising with add-ons: Essentials $2.50 (≈AU$3.56), Pro $5 (≈AU$7.12), Premium $8 (≈AU$11.39) — currency not labeled on the pricing page; treat as USD, AUD figures are calculated conversions (see FAQ). Time & attendance is an optional add-on toggle on every tier, not bundled by default.
Best for	Australian businesses with 1 to 8 sites that want AI doing the roster building and fixing without a per-seat management bill.	Mobile-first teams, especially in the US, that want a mature scheduling app with tiered feature add-ons.

Pricing checked 27 September 2026 from wheniwork.com/pricing and rozhq.com/pricing. USD→AUD conversions use the 1 USD = 1.42337 AUD rate from xe.com, quoted 27 September 2026.

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Pricing, compared

When I Work's Essentials tier starts at $2.50/user/month, which reads cheap next to Roz — but the pricing page doesn't label its currency, and as a US company its prices follow USD conventions, so treat it as USD until proven otherwise. At the 1 USD = 1.42337 AUD rate quoted by xe.com on 27 September 2026, that's approximately AU$3.56/user/month for Essentials, AU$7.12 for Pro, and AU$11.39 for Premium — calculated conversions, not When I Work-quoted AUD prices. It also charges per user, and time tracking is a separate add-on toggle on every tier rather than a bundled feature — so the real monthly cost depends on what you switch on. Roz's Lite plan is a flat $49/month AUD, incl. GST, for up to 15 active staff at one site, with rostering, the AI editor, compliance checks, and staff comms all included from the start.

When Roz is the better fit

If you're an Australian business and want the roster itself handled — built, rebuilt after a sick call, and checked against rest-hour and qualification rules — rather than a rules-based auto-scheduler that only matches by eligibility, Roz's AI does more of that work. Staff get their shifts on WhatsApp or Telegram, apps most people already use, and reply there to confirm or swap — staff who use neither can use the Roz app. Pricing is flat AUD, GST included, no per-head or add-on math required.

When When I Work is the better fit

When I Work is a mature, widely-adopted product with a strong mobile app and coverage across 40+ industries, which matters if your team is spread across the US or wants in-app messaging without sharing personal phone numbers. Its tiered pricing lets you pay only for what you switch on — Essentials without time tracking is cheap for a small team that just needs a shared schedule. If your business doesn't need Australian award compliance, this flexibility is a real advantage.

Roz for your industry

Roz is built for retail and cafes — see how it fits your business.

Common questions

Is When I Work available in Australia?

When I Work's pricing page doesn't restrict sign-ups by country, so it's technically usable in Australia. But we found no Australian award interpretation, penalty-rate, or Fair Work compliance features on its public pages — it's built for a general, largely US market.

Does When I Work have AI scheduling?

When I Work's site describes "auto scheduling" that matches shifts to eligible employees, and labor forecasting tools, but does not use the term "AI" anywhere we could find on its pricing or homepage. Roz's AI roster editor explicitly drafts, rebuilds after a sick call, and proposes rule-compliant swaps.

Is time tracking included in When I Work's price?

No. When I Work's pricing page shows time tracking as an optional add-on toggle on every tier (Essentials, Pro, Premium) rather than something bundled by default — worth checking before you compare headline prices. Roz includes rostering, compliance checks, and staff comms in every plan.

Is When I Work's pricing in USD or AUD?

When I Work's pricing page doesn't explicitly label a currency, but it's a US company and the prices ($2.50, $5, $8 per user/month) follow USD conventions — treat them as USD, not AUD, when comparing to Roz's AUD pricing. Converted at 1 USD = 1.42337 AUD (xe.com, 27 September 2026), that's approximately AU$3.56, AU$7.12, and AU$11.39 — calculated conversions, not vendor-quoted AUD prices.

Which is better for compliance with Australian rules?

Roz, for Australian businesses. When I Work's scheduling rules are about eligibility and availability matching, not Australian award interpretation. Roz's rules engine checks rest hours, qualifications/certifications, and availability blackouts specifically for the Australian small-business context it's built for.

Do Roz or When I Work message staff on WhatsApp?

When I Work's messaging is in-app — shift reminders, announcements, and direct messages sent without sharing personal phone numbers, which some managers prefer for privacy. Roz messages staff on WhatsApp, Telegram, or email, channels most staff already use daily.

Is my staff data safe with an AI?

Your roster data is stored in Sydney. Roz's AI runs on Claude, made by Anthropic, which doesn't train on your data. Roz suggests changes, and no roster change goes out until you approve it. Read more on our security page.

Other comparisons

This comparison is sourced from When I Work's own public pricing page (wheniwork.com/pricing) and homepage (wheniwork.com), checked 27 September 2026, plus rozhq.com/pricing for Roz. AUD figures are calculated conversions at the 1 USD = 1.42337 AUD rate from xe.com, quoted 27 September 2026 — not vendor-quoted AUD prices. It's a fair, factual overview, not an exhaustive feature list. When I Work is a trademark of its respective owner; we're not affiliated with When I Work. For the latest on When I Work's features and pricing, check its own website.